Thursday 11 April 2013

Goals

Our aim for this project is to find a new way of designing a retail service environment. We have to look at designing a service as a process that brings together skills, methods, and tools for intentionally creating and integrating systems such as the "atm" idea for interaction with customers to create value for the customer, and, by creating a long-term relationships between providers and customers in the business

We have to work upon delivering the right experience as people are seeking meaningful experiences..in designing-for-service experiences we must provide the opportunity for customers to have meaningful, compelling, and fulfilling experiences that address their needs and satisfy wants...

For now we should look at whats out there and consider any possibilities.. dont look at just technology but look at artists and their installations.. see how they make people interact with their work .. we need to break down the normal retail service and redesign the whole shopping experience in a RETAIL environment from A to Z !


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