Goals
Our
aim for this project is to find a new way of designing a retail service
environment. We have to look at designing a service as a process that
brings together skills, methods, and tools for intentionally creating
and integrating systems such as the "atm" idea for interaction with
customers to create value for the customer, and, by creating a long-term
relationships between providers and customers in the business
We have to work upon delivering the right experience as people are
seeking meaningful experiences..in designing-for-service experiences we
must provide the opportunity for customers to have meaningful,
compelling, and fulfilling experiences that address their needs and
satisfy wants...
For now we should look at whats out there and
consider any possibilities.. dont look at just technology but look at
artists and their installations.. see how they make people interact with
their work .. we need to break down the normal retail service and
redesign the whole shopping experience in a RETAIL environment from A to
Z !
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